NORTH POLE
Department of Wishes
Officially delivering Christmas magic.
A personalised letter from Santa. Completely free.
Every Christmas wish
begins somewhere.
Some are whispered before bedtime. Some are carefully written down. Some change three times before December.
And some are known only to Santa.
Here at the North Pole Department of Wishes, we make sure every one finds its way.
A little Christmas magic.
Completely free.
A grown-up opens a Christmas Wish File
A parent or guardian tells Santa a little about their child — the things they love, their year, their Christmas wishes.
Santa's Correspondence Office prepares a reply
An assigned elf reviews the details and Santa personally writes a letter made especially for your child.
The official letter arrives
The parent previews, approves, and receives the beautiful personalised letter — emailed completely free.
A whole world at the North Pole
Each department has its own story. Wander the corridors and see what's happening.
Santa's Correspondence Office
Letters · Respond · Make a difference
Wish Register
Keep track of your wishes and see the magic
North Pole Map
Explore the departments of the North Pole
Advent Department
Countdown to Christmas with daily surprises
Reindeer Flight Department
Meet the team and learn their stories
North Pole News Bureau
Stories and updates from the North Pole
Counting down to Christmas Morning
The North Pole is preparing. Are you?
North Pole Status: Preparations Underway
Return again and again
The North Pole is busy all season long. There's always something new to discover.
Keep track of your wishes
A beautiful digital Christmas wish list. Add wishes, sort them by category, and watch the magic gather.
Explore →A door opens every day
Countdown to Christmas with daily surprises — stories, recipes, kindness missions and North Pole bulletins.
Explore →
Meet the team
Dasher, Dancer, Prancer and the rest. Discover each reindeer's personality, favourite food and Christmas Eve role.
Explore →Dispatches from the North Pole
Rudolph completes first night flight. Mrs Claus announces cookie count. The latest from across the Department.
Explore →
